Retail Business Selects deepwatch to Provide Managed Detection & Response Services Across Business Units

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Challenge

As a consolidated conglomerate of ten international retail business units, the customer has a broad attack surface to monitor and defend. This includes various endpoint technologies such as Point of Sales Devices, Mobile phones, Computers, Servers, Inventory Management Systems, and more. Their current MSSP did not provide them with the promised return on investment and left the various business units to fend for themselves. The CISO and his divisional counterparts selected deepwatch to deliver its Managed Detection & Response service across all 10 business units.

Solution

deepwatch deployed a solution within a compressed time frame leveraging its high-touch Squad Delivery model, Security Operations (SecOps) Platform and its Maturity Model which provides a roadmap to enhancing security posture over time. deepwatch deployed its SecOps Platform across all 10 business units and began delivering validated and triaged alerts to the businesses in less than 30 days.

“deepwatch deployed its SecOps Platform across all 10 business units and began delivering validated and triaged alerts to the businesses in less than 30 days”

Results

The deepwatch squad built strong relationships with various security stakeholders across the conglomerate to collaborate, grow and enhance each business’ security posture. The business continues to grow and expand its security presence and physical footprint and leans on deepwatch to continue to ingest and tune additional logs on an ongoing basis. Since bringing deepwatch in to detect and respond to security alerts, the business has seen its maturity index steadily improve.