Managed Detection
& Response

Our Managed Detection and Response (MDR) Services provide 24/7/365 threat monitoring, alerting, validation and proactive threat hunting. We provide comprehensive management of a suite of best-in-class security technologies and tightly integrate those with our innovative cloud SecOps platform and deepwatch IP and applications to deliver unparalleled outcomes. The result is that we only alert you to the most sophisticated security incidents. Merging our SecOps platform with relentless customer service, we’re redefining the way managed security services are delivered.

Experience the Benefits

Fortification of
security posture

Visibility, measurement and transparency into your organization’s environment and  security posture

Detect sophisticated
threat actors

Intelligent triage to focus on the most critical incidents at the right time, leveraging SOAR and deepwatch’s unique IP and apps

Act Fast

Real time threat context automated mapping to cut Mean Time to Detect and Respond (MTTD & MTTR)

  • 24/7/365 Alert Monitoring, Validation, Escalation
  • Comprehensive Platform Management
  • Access Exclusive Threat Detection Database
  • Active Threat Hunting
  • Curated Threat Intelligence
  • Proven “Design for Failure” Cloud Architecture
  • Comply with Evolving Regulatory Mandates (GDPR, HIPAA/HITECH, SOX, PCI DSS & more)

Our Approach

deepwatch MDR delivers an innovative, white glove solution for maintaining an updated view of information security risks across your organization. We provide senior leaders, IT and security personnel with around-the-clock monitoring of your organization’s assets using event monitoring of logs, automated mapping of use case data (SOAR), automated response and human contextual analysis, incident alerting and response, incident case management and threat hunting. What’s more, we assign a named deepwatch team of experts to each customer — known as our Squad Model. This model ensures continuity in context, providing seamless coverage of all aspects of monitoring our customers’ security operations.

Customers build strong relationships with our team, and know who to call for support, collaboration, and to resolve issues. As a result, we are hyper responsive and we partner closely with you to continually enhance your security posture and network defenses.

What You Get

Service and technology features include:

  • Exclusive Security Maturity Enhancement Engine (leverages the deepwatch Maturity Model to improve score)
  • Advanced Machine Learning & Behavioral Analytics
  • Integrations with Best of Breed Security Technology Solutions
  • Robust Testing Across All Supported Integrations
  • Custom Policy Development & Enforcement
  • Dashboards & Reporting with context from a named Squad
  • Direct Collaboration with Squad Security Specialists/Team

what you get

Service Reference Architecture

Technology Partners